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Posted on November 13, 2007 by Graham Lavery | Posted under Satellite TV
Dish Network vs DirecTV - Which One Wins The Race?
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Customer satisfaction comes first, so let's see the level of service they offer. Both companies offer a non stop customer service line. The Dish Network dedication in building lucrative customer relationships and customer satisfaction brought VMCSatellite, one of their dealers, the JD Power prize for customer satisfaction for two years in a row. The best deals matter most so let's see how they attract their customers. The best price is offered by Dish Network. Many of their dealers also offer free DVD and DVR for recording up to 100 hours in the promotion period. The most attractive packages from DirecTV, like NFL Sunday Ticket, can be worth the extra cash they ask for. The company also let the customers record all the sports season without re-runs. What programs do they offer? The Dish Network has about 256 channels. One of their best features is that they broadcast 231 NFL pre season, regular season and post season playoff games. And for that you do not have to buy an expensive season package. It also has many international channels for those interested in programs in other languages. 225 channels is the number for DirecTV. At an extra fee, you can gain access to certain sports channels. They offer many sports packages, like NHL Center Ice, MLB Extra Innings, NY Yankee Games, NBA League Pass and NFL Sunday Ticket. What are their warranties? The satellite equipments have warranties. For instance, the Dish Network dealers offer life time warranty, while the DirecTV dealers offer that only for two years from the first day of activation. The monthly price There is no need for maintenance for the satellite TV systems that Dish Network and DirecTV offer to their customers, which is a great thing. This means that there are no costs for maintaining the equipments and you get rid of all the hassle for doing this. Both companies have monthly subscription fees. At Dish Network you must pay $19.99 per month, while DirecTV has a monthly fee of $29.99. Also, you must know that both of them offer great services, even if there is a cost for them. Their close competition can only be a good thing for customers which will receive better and better deals. About The Author: Graham Lavery is the Editor and Publisher of Article Click. For more FREE articles for your ezine and websites visit - www.articleclick.com |
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