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By: Self-Storage-Owner
Are you still looking for tips on how to ace your mystery shopping call? Well have no fear, because PhoneSmart wants you to ace your secret shopper call. That’s why we provide secrete shopper tips and secret shopper trends on our secret shopping blog. The secret shopper is not here to punish property managers for their faults; rather, they are here to educate property managers. A secret shopper poses as a real storage customer inquiring about storage unit rental. After the sales portion of the call, the secret shopper identifies herself as a secret shopper. Then the secrete shopper offers immediate feedback and discusses the problem areas in need for improvement. It is also a chance for the property manager to ask questions to repair his or her weaker areas. A great way to prepare for a secret shopper call is to read articles and testimonials on the secret shopping blog. This is your storage insider information, clip notes if you will. On the secret shopping blog you can read about common sales technique issues, sales increase tips, and self storage secrets. It’s a tool provided for you to read about common areas as well as sales tips proven to be working by other property managers. Secret shoppers don’t only teach, they also learn from their property managers. This learned information gets distributed to all property managers via secret shopping blog. We all get into a sales slump from time to time, or we forget to mention important information during our sales presentation. The secret shopping blog was designed to cure such difficulty. Read up on sharpening your sales skills; see what other property managers are doing to become successful. The secret shopping blog serves a repetition for the skill you already know but forgot. Find the latest self storage trends and incorporate them into your self storage business. The secret shopping blog is not limited to those within StorageMart and PhoneSmart; everyone in the self storage industry can read them. See what your competition is up to. Maybe something is working for them that you can use too. The secret shopping blog offer all kinds of tips. Tips range from how to improve the presentation of a self storage property to closing a tough sale. In other words, it’s not limited to sales; although, presentation is a huge part of sales. But on the blog, find information on winter boat storage, or classic car storage. Get tips on food storage and furniture storage. Learn about relocation storage and moving storage. Knowledge is the key to sales. The more you know about your industry, the better you look in front of a customer. A storage customer respects a property manager who can offer more than storage space. If you can provide them with more information, like how to pack boxes or how to winterize a boat, they will be willing to pay more to rent storage from you than they cheaper storage business down the road.
The original article is located at Learn How to Use the Secret Shopping Blog
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