Storage Leases Made Easy

Customers sign a lengthy lease whenever they rent a new self storage space. It is usually long and full of legalese that the facility manager will go over with them, step by step. But many facility managers also give new tenants an easy to read cheat sheet that contains some important suggestions and answers many frequently asked questions about this particular self storage site and its policies. And, most importantly, this reference sheet is written in the terms of a layman, so non lawyers can understand what it says!

With just a quick glance at the reference sheet the customer will be able to see the exact address and telephone number of their new self storage site. Their unit number and any gate codes or access codes that they will need are also listed in bold letters. This is important information for the new renter to give to a professional moving company or family and friends that are going to be helping. This information will also be needed in later months when the tenant needs to pay his bill, or if he has a question for the facility manager.

The office hours as well as the hours that the tenant can access his unit appear on this reference sheet. Oftentimes the cheat sheet will stress that management lives on the property for security reasons ONLY, and they are NOT to be disturbed outside of the regular office hours. Holiday hours for both the office and unit accessibility are also outlined.

The cheat sheet will tell the new tenant the exact amount of rental money that is due, and on what date it is due every month. It lets the renter know the different ways in which a payment can be made, whether in person, or via snail mail, or over the telephone, etc. It will often give details as to where a drop box is located or how they can use a kiosk machine to make a payment after office hours. Automatic billing or paying online at the website of the self storage site have both become very popular payment options over the years, since both of these options are easier and less stressful for the customer and the facility manager.

And the cheat sheet reminds the customer of the different types of payment that are accepted for rent such as cash, check, money order, credit or debit card. It also explains how a fee for insufficient funds, plus a late fee, will be added to an account if a check used for payment happens to bounce.

The reference sheet also has other pertinent information. It goes over many of the basic rules of the facility. This includes things like the speed limit in the area and the policy for parking cars or storing containers overnight. It will advise the customer not to simply follow another car through the access controlled gate if they happen to forget their own PIN number. Piggy backing into the area will usually result in the tenant being stuck behind the gate when it is time to leave.

The cheat sheet will explain to the customer how to go about using the free dollies and carts that are provided, as well as the stipulations for using the dumpster. How to go about changing an address or a telephone number or an email address is also covered. And it will emphasize how live animals, toxic materials, and odor producing items are never permitted in a self storage space.

The lease agreement is the legal document that all rental customers need to peruse, but a reference sheet can be a quick an easy guide for a self storage tenant.

Source : Self Storage Blog

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