The Rippling Effect of Secret Shopping

As a human being, you have the capacity within you to live true to your vision. What your individual vision is and how you choose to carry it out, however, are determined by you. Choosing jobs that can make a difference in the lives of others is one way that you can live your vision. Secret shopping is one such job, though you may at first miss the connection. How does secret shopping make a difference in the quality of other peoples lives? It does so by pointing out the superstars, as well as the potholes, in a company or organization. The magnificent effects of secret shopping grow bigger the farther out they spread, just like ripples on a pond.

For example, say that Allison has her intention set on doing her very best secret shopping assignment, which happens to be a rather mundane trip to a local pizza parlor. Allison goes into the pizzeria, pays attention to detail and takes excellent mental notes about the fact that the shop was busy. The mentally marked that she had to wait for several minutes before she was greeted and seated, and the girl who brought her water to the table was very short tempered, nearly spilling it as she slammed it on the table. Allisons list of what could be considered complaints was long, but she knew that this was for the overall good of the company.

The waitress, though she was obviously busy and short on time, was extra exuberant and made jokes, smiled and tried her best to be prompt and attentive, which Allison also made notes on. Overall, the experience left Allison feeling that the restaurant could indeed use some more help. The kitchen looked rather messy, and she noticed greasy pizza pans piling up to the side of the sink. However, the young waitress had been superb. Allison left feeling that she had some very good feedback to offer this company. She turned in her report, and the ripple effect began.

After receiving the report, the manager hired several new employees, and using the acclaimed waitress as their mentor, trained each of the employees to deal most effectively with the customers. The waitress had her self esteem go through the roof, and her good vibes rippled out to others. The new employees felt good about their jobs, and there was a new sense of pride in the shop that had been missing previously. The shop was cleaner. Dishes did not pile up. Customers were immediately greeted, seated and well taken care of, thus they left happier, tipped better and the shop began to thrive.

Like ripples on a pond, what began as an inconspicuous job assignment soon had affected hundred of peoples lives. Secret shopping is only one of thousands of jobs that can be done with pride, attention to detail and attentiveness to other people and their needs. No matter what your job may be, make it your intention to treat other people as you would like to be treated, and show them the respect and gratitude that you, yourself would like to have. This is a magnificent way to live a life of purity of purpose. Intend peace, good communication, understanding and gratitude, and you will watch those characteristics ripple out, on and on, and return right back to you tenfold.

Source : Secret Shopping

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